Shipping policy
SHIPPING POLICY
Order Processing Times
Standard orders are generally processed within 4 business days before shipment.
Processing times may vary during periods of high demand, holidays, or due to circumstances beyond our control.
Shipping Times
Estimated delivery times are:
- United Kingdom: 3–10 business days
- Europe: 1–2 weeks
- United States: 3–10 business days
- Middle East: approximately 3 weeks
- Central Asia: approximately 3 weeks
- Australia & New Zealand: 1–2 weeks
- South America: 1–3 weeks
Delivery timeframes are estimates and are not guaranteed. Customs procedures, local holidays, weather conditions, carrier delays, or other circumstances beyond our control may affect delivery times.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before the order is completed. Any free shipping offer will be clearly indicated during checkout.
Taxes, VAT and Import Duties
Taxes, VAT, customs duties, and other import charges may apply depending on the destination country and applicable regulations.
Any applicable charges and their treatment will be shown at checkout where available. Additional charges imposed by local customs authorities may be the responsibility of the customer, where permitted by applicable law.
Order Tracking
When tracking information is available, customers will receive the relevant shipping information after their order has been dispatched.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: contact@rivonofficial.com
